Return & Exchange Policy

We have a strict NO return policy. However, we do allow exchanges. Please drop an email at mirakishoes@gmail.com to register your exchange request.

We recommend you refer to the size chart or connect with us to get your correct sizing.

• Exchanges can be made within 7 days of receiving your order.
• Exchanges will only be accepted if:
  The size is incorrect for you - we will courier the correct size to you.
  The piece you received is damaged - we will courier a new piece to you.
• If the exchange size or style is not available, we will issue a store credit code for you that can be used later to make a purchase on our website. All store credit codes are valid for a year from the date of issue.
• All exchanges are subject to a quality check. Please note that the footwear should be unworn, with all tags and packaging intact.
• Please note that sizes 43 and 44 will not be exchanged.
  
  In order to facilitate an exchange, please follow the steps below:
• Email us at: mirakishoes@gmail.com & mention your order number, concerns & reason for the exchange.
• Once the piece is couriered back to us in its original condition & packaging you can send us the courier receipt to confirm that the product has been dispatched.
• Once we have received the footwear, we will perform a quality check and if the quality check is cleared, we will connect with you and take the exchange forward and replace your product.
• Cost for the reverse pickup will be borne by the customer. We can arrange for a reverse pickup at the cost of INR 250/-